Limits and protection

Responsible Gambling at Betandplay Casino, on Your Terms

Play only from 18+, and every Betandplay Casino account holds deposit limits, loss limits, session time reminders, reality checks and self-exclusion.

Set a limit

Licensed operatorRegulated by Anjouan Offshore Finance Authority under license ALSI-287583 since 2010

Checking the basics

Which Rules and Numbers Apply Here?

This short table settles the age, the licence and the help contacts for Australian players.

Minimum age18+

LicenceALSI-287583, Anjouan Offshore Finance Authority

National registerBetStop

Helpline1800 858 858

Limit questions[email protected]

Five tools

What Can You Switch On Before You Play?

Use this list the evening you notice spending more than you planned, not after a loss.

Deposit Limits

A deposit limit caps how much you can add to the account over a set period, so switch it on before your first session and keep it below what an evening out costs.

Loss Limits: A Fixed Stop

A loss limit stops play once your net losses reach a figure you chose in advance, and it suits anyone who wants a clear stopping point rather than a feeling.

Reminders, Not Rules

Session time reminders nudge you at intervals you pick, which helps when a quick spin turns into a long night without you noticing the clock.

Full Self-Exclusion

Self-exclusion closes the account to play for a period you choose, and it is the right tool when limits alone have not held.

Look at the Totals

Reality checks show the time passed and what you have spent, so switch them on and look at the totals rather than trusting a guess.

Setting it now

Set Your Deposit Limit in Four Steps

Betandplay Casino gives you these controls from the start, so a limit is a choice, not a request.

Open to the Controls

Log in with your email address and open the profile menu, where you will see the limit and control tools listed together.

Deposit or Loss Cap

Choose deposit limits or loss limits, depending on whether you want to cap what goes in or where the session stops.

Pick the Period

Pick the period each limit covers and a figure you can afford to spend on entertainment, never money set aside for anything else.

Is It Active Now?

Confirm the change and check it appears as active, so you know the limit applies from that session onward.

Signs It Is Time to Stop

One evening, a session you used to enjoy feels heavy and you keep going anyway. Catching that early is the point: a limit set before play, or a short pause, is a first step, not a verdict.

Reading this list takes a minute; recognising yourself in one of them is worth acting on.

You play to win back what you lost
Money set for bills goes into play
You hide how often you log in
Play continues long after fun stops
You feel restless on a quiet evening without it
You borrow or sell things to keep playing
Someone close to you has raised a worry

Free Confidential Support

Free Support Services in Australia

This block settles where free, confidential help is, so you are not searching alone at a hard moment.

National Gambling Helpline

On any day at any hour, this national phone and online service gives players and their relatives free, confidential counselling, self-help tools and a directory of local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Across Australia, people who gamble meet in peer support groups to share what is happening and hear from others in the same place; relatives are welcomed too. gaaustralia.org.au

National Debt Helpline

Ringing from a weekday morning onwards, you reach free financial counselling that helps players and families work through gambling debt and plan the next step. ndh.org.au

Choose How Long Your Break Lasts

A Break of Hours or Days. A time-out is the lightest option, taking you out of play for hours or days. Start it from your account before a session, and the game stays closed until the period ends.

A Long Stop, Not a Reversible One. Self-exclusion shuts your casino account for a long period and is not reversed early. Open it from your account settings and access stays closed for the whole term you choose.

One Register Across Australia. BetStop is the Australian Government register run by ACMA, and registration lasts at least three months, up to a lifetime. Apply online at the register and you cannot bet or open accounts with licensed operators. betstop.gov.au

At the Crossroads

What Your Safety Options Allow

Plain answers, because a pause you understand is a pause you will actually use at Betandplay Casino.

Why does the casino check my age before I can play?+

Every account is opened for adults of 18 or over, and this is confirmed before play begins. A document check happens during verification, which usually takes around 19 hours. The rule protects younger people, so no deposit is accepted beforehand.

If I take a short pause, what changes in my account?+

A pause freezes play only, and your balances, history and settings stay where they are. When the chosen period ends, the account reopens by itself and you decide then whether to continue. Limits you set earlier remain in place.

Will self-exclusion here stop me at other casinos too?+

No, an exclusion taken in your account binds Betandplay Casino only. One register does cover the wider market: BetStop, run by the Australian Government through ACMA. Joining it stops registered people betting with licensed online and phone wagering providers.

Can I end my self-exclusion before the period is over?+

No, it runs for the whole period you selected at the start. At BetStop the shortest block is 3 months and it cannot be cut short; lifting it earlier needs a statutory declaration confirming you have seen a counsellor or a GP, and only after those 3 months. Choose the length with that in mind.

How can I help my brother who gambles too much?+

Talk calmly, at a moment when neither of you is rushing, and offer practical steps rather than a lecture. The National Gambling Helpline advises relatives as well as players, on 1800 858 858, around the clock. Gamblers Anonymous Australia also runs peer meetings that families can look into.